Showing posts with label Performance-based marketing. Show all posts
Showing posts with label Performance-based marketing. Show all posts

22.10.20

Amazon DSP or Sponsored Display? by: Perpetua

 Every Amazon advertiser is now familiar with both Sponsored Display ads (SD) and Amazon DSP (DSP). Whether you should advertise with either is no longer a question: you should. The ultimate question has become, how should SD and DSP be employed as part of your wider advertising strategy?

At Perpetua, we're following Amazon's lead in making big bets by building products and services to support each of the two. In doing so, we believe we've developed a sound perspective in answering the following questions:

  • Is DSP is right for you?

  • Is SD is right for you?

  • Should SD or DSP be employed in tandem? If so, how?

While we may have strong convictions in answering these questions at the moment, we feel most confident stating that these views will become dated very quickly. Both the SD and DSP products and their available ad inventory will evolve dramatically over the coming months. It is vital that every advertiser monitor that evolution and adjust advertising strategy accordingly.

Is Amazon DSP right for you?

Your monthly spend on Sponsored ads provides a great benchmark for whether or not you should be advertising with Amazon DSP. Generally speaking, we recommend that advertisers who spend at least $10,000 each month on Sponsored ads consider matching that spend with DSP (for a minimum starting budget of $10,000).

This naturally leads into a discussion on media planning across Sponsored ads and DSP. For the sake of brevity, we believe that advertisers should feel comfortable matching ad spend across each. Some of our advertisers spend more on Sponsored ads, and some spend more on DSP. Depending on both performance or advertising strategy, a 1:1 ratio is a simple way to think about media planning.

If you don't spend more than $10,000 on Sponsored ads per month, DSP probably isn't a great fit for you - at the moment. If you do, you should be leveraging DSP to grow your business on Amazon. Here's everything you need to know about Amazon DSP advertising, and an insightful video on best practices.

Is Sponsored Display right for you?

This is a simple answer: Yes.

If you spend less than $10,000 on Sponsored ads, you should be advertising with Sponsored Display. If you spend more than $10,000 on Sponsored ads and are not on DSP - the answer is yes. And, if you spend more than $10,000 on Sponsored ads and are on DSP - the answer remains yes (more on this below).

At the moment (and we're quite sure this will quickly evolve), Sponsored Display (via the advertising API) has two primary advertising strategies: 1) Retargeting, 2) Product Targeting. Each of these tactics should be used by advertisers whether you're using SD or DSP.

Sponsored Display Retargeting

Retargeting works. There's a reason why Amazon introduced retargeting as one of the first strategies for Sponsored Display - they knew it would drive good results for advertisers and could serve as a gateway drug for display advertising.

Whether or not a smaller advertiser should activate retargeting, depends on a number of factors:

  • Budget

  • Product price and consideration period

If an advertiser is working with very tight budgets and is looking to squeeze as much value as possible with a limited budget, we generally recommend focusing on SP, SB, SBV, and SD product targeting ads. If an advertiser has a more flexible budget, they should absolutely activate SD retargeting. Again, retargeting works - and the results will likely be solid.

Advertisers that should consider retargeting, regardless of budget, are those that have high price point products with long consideration periods. Amazon will be the first to tell you that a customer must see an ad for your product multiple times before purchasing. If a product is >$50, and an advertiser has benchmarks of consideration period data from their ecommerce website, retargeting will be invaluable in following the customer along the purchasing journey.

If an advertiser is unsure if it's right for them, we recommend trying it out. There's no better way to discover its effect on your business than testing. Like all ad units on Amazon, we encourage you not to look at ACOS alone. Monitor the total sales of the products with retargeting turned on and measure total sales growth, with a keen eye in flagging if retargeting is capturing otherwise organic purchasers.

Sponsored Display Product Targeting:

Product Targeting for Sponsored Display really works, and every advertiser should leverage Sponsored Display for this advertising inventory.

We actually recommend that advertisers try not to even consider these as display ads. Sponsored Display product targeting are native ads on the Amazon marketplace, located on invaluable above-the-fold inventory on the product detail page. Similar to search ads, these ads feel less invasive and more organic, and that is why they're effective.

Given their location, an advertiser must now think of defending their product pages the same way they defend branded search. You have to bid on your own ASINs, otherwise your competitors will. A worst-case scenario for any advertiser is bringing a customer to their product page via a search ad, and then having a competitor steal that customer with a SD product targeting ad. Conversely, due to the nascency of these ads, unsavvy advertisers not advertising with SD product targeting leave themselves susceptible to conquesting opportunities - and we've seen a lower ACOS on these ad units than competitor terms on search.

Sponsored Display product targeting is now table stakes on Amazon advertising. Yes, this is yet another move by Amazon to extract more ad spend from its advertisers. But, you have to do it - otherwise your competitors will.

Should SD or DSP be employed in tandem?

Here's where things get interesting.

Amazon is notorious for pitting two teams against each other and seeing who wins. This is exactly what's occurring with the advertising inventory on SD vs. DSP. For advertisers who have activated DSP, this makes determining how, and if, you should leverage both, or either, a difficult question. Hopefully we can provide some clarity.

Retargeting:

We recommend using DSP only for retargeting.

The primary reason we recommend DSP only is that SD retargeting serves ads to your products and products that are similar to yours. Advertisers do not have any control what those other products are, and thus lead to poorer results. With DSP, an advertiser can be very specific serving ads on the exact product the customer initially viewed.

Inventory and placements are also key. DSP ad inventory is both on and off Amazon whereas SD is only off Amazon. We generally see significantly better results on retargeting campaigns when the ad inventory is on Amazon. With DSP, advertisers can also determine whether the retargeting ads appears above and below the fold.

We also feel DSP retargeting gives us controls that mitigate the risk of cannibalizing organic sales. We've seen that without restrictions on serving ads after a consumer views a product page, retargeting metrics may look strong, but organic sales may remain static or in some instances decline. To ensure retargeting focuses on incremental sales, we typically exclude serving ads if a customer viewed the product with in the last 3-5 days without purchasing the product. This can only be done with DSP. Further, audience insights (exclusive to DSP advertisers) provides data on the consideration window of purchasers of that advertiser. We use this data as a guide on when to show the initial retargeting ad, and the frequency with which to do so (another lever unavailable with SD).

Product Targeting:

We thought we'd have the same perspective on product targeting.

First let's clear the air: Sponsored Display product targeting and the contextual targeting line items in the DSP serve ads to the exact same inventory. (see inventory in the image below)

sponsored display product targeting

This advertising inventory is incredibly valuable. Prior to this inventory being available for Sponsored Display, roughly a third of all of our advertisers' Sponsored Ad spend and conversions (DSP excluded) occurred on product pages. The ad inventory that drove that amount of spend and conversions had been limited to the Sponsored Product product targeting carousel; and most recently Sponsored Brand product targeting carousels. In both instances, the inventory had been hidden below the fold.

Given our knowledge of the spend and conversion metrics on product pages, when Amazon unlocked above-the-fold inventory for both SD and DSP, we got excited.

Initially, we thought DSP would offer similar advanced controls and thereby better results than SD. We were wrong. In almost all of our initial tests, Sponsored Display product targeting outperformed DSP contextual targeting.

SD outperformed DSP for the very reason that DSP outperforms SD on retargeting: Control. SD product targeting allows you to target specific ASINs (DSP does not). We've also discovered that SD is "retail aware", meaning the ad will automatically stop showing if the product is out of inventory or loses the buy box, whereas DSP is not.

For this reason, we feel confident in stating the following:

  • Sponsored Display product targeting is the most assured way to win above-the-fold placements on a product page.

  • Every single advertiser should be activating Sponsored Display product targeting.

We still remain bullish on Amazon DSP advertising. DSP betas for inventory on the product page continue to pop up. But for now, we recommend Sponsored Display product targeting.

To reiterate our earlier stance, the only thing that's certain is that our perspective will change as SD and DSP continue to evolve. We're especially intrigued by the potential for new ad inventory on product pages (perhaps exclusive to DSP), and the ability to create custom audiences for SD. This is Amazon of course. Every advertiser must be comfortable with experimentation, and uncertainty. Display advertising with Amazon is the embodiment of both.

6.11.16

Targeting Strategies : The Devil is in the details


Performance-based marketing is affiliate marketing, which pays Internet publishers (affiliates) to promote a particular product or service, paying a commission for each lead or sale generated by the affiliate website.


There are two main types of targeting – inventory targeting, which serves ads on sites that offer a specific type of content or visited frequently by individuals within a particular demographic, and user targeting – which serves ads to individuals who have exhibited a particular behavior or interest.


Also, there are two activities to track  1- people-based and 2- device-based.

The Best Targeting Strategy Is Diversified & Comprehensive

You don’t have to pick just one of the strategies ; check each of them out and see how they might fit your various target market segments.
Create personas for your ideal customers – who are they? Where do they live? What do they do for work and what do they do after work? What traits and characteristics might they have, and how do those align with the many targeting parameters listed ?
Identifying just who it is you want to reach will guide you to the most effective  ad targeting tools and options to get in front of them.
Let’s look at following different performance targeting strategies i tested  for social media and beyond CRM databases:

Recent Purchasing Behavior 

Purchasing behavior subcategories include Buyer Profiles, Clothing, Food & Drink, Health & Beauty and a lot more. Within each broad subcategory, you can drill down into types of behavior; for example, choosing Buyer Profiles will then let you target DIYers, Fashionistas, Foodies, etc.

Life Events Targeting

The Life Events parameter is unique in that you can choose to target people at specific intervals of time after the change.

Custom Audiences

Custom Audiences are an advanced feature that enable you to connect with your existing contacts. Getting in front of your existing customers and app users on their favorite social network reinforces your brand, but also gives you the opportunity to increase lifetime customer value, order frequency, and loyalty.

This works the other way, too – you can increase the efficacy of your campaigns and avoid wasted clicks by excluding your existing customer list. If you’re offering a free trial to new users, for example, there’s no reason to show it to your loyal customers.
Custom Audiences are created by uploading your customer phone list, or purchaser/subscriber email list in CSV or TXT format, to a platform. You can also create a Custom Audience based on your site visitors (and specific pages visited on your site), or on specific actions taken within your game or app.

Lookalike Audience

Lookalike Audiences are a logical next step, once you have a good Custom Audiences strategy in place. Even if you don’t have your own email or phone list, you can mirror your Facebook fan base. Lookalikes allow you to expand beyond your reach but still target people with highly specific profiles, by creating audiences that look like your own targets.
If you have neither a list nor a big enough Facebook following, you can still create a Lookalike Audience using a tracking pixel to create a Website Custom Audience to mirror.

Layered Targeting Options

The really powerful thing about Facebook ads is in your ability to layer targeting options on top of one another, gradually making your audience more and more specific. 




Segmentation strategies
Demographic: Marketing segmentation strategy where the audience (potential customers) is divided into externally measurable characteristics.
Behavioral: A more focused form of market segmentation, which groups consumers based on specific consumption patterns they display.

  • Past purchasing history
  • Browsing history
Dayparting: Targeting users that are active at a particular time of day or day of week.
Designated Market Area: A segment Nielsen uses to standardize geographic areas for the purposes of targeting and measurement.
Retargeting: Targeting past visitors of your site.
Product-related: Segmenting the audience based on usage of a product (such as heavy vs. light).



Do's & Dont's
Don’t over-specify. Avoid making your strategy so specific that you end up with a reduced pool of potential customers. Piling a variety of schemes on top of each other is called hypertargeting, and is likely to hinder your campaign's performance by reducing your audience.

Target appropriately across media. Don't address your audience purely from one front; you may be reaching a different audience with your mobile and social strategy, and consumers interacting with your message through these channels may behave differently than they would through other channels.

Think strategically before tactically. You know your clients and their objectives. The objectives for targeting on a local scale are very different than targeting at a global scale, just as the objectives for a CPG advertiser with a short conversion cycle versus a longer term cycle.

Use past campaign analysis to revise your targeting strategy. It may sound obvious, but careful tracking of pacing and performance across past campaigns will tell you how well your message resonates with your target audience. If your message is underperforming, it may be the creative – or it may be that the audience you have set doesn't mesh with a particular medium, or perhaps you've defined your target audience too narrowly.

Frequency cap. Bombarding your audience over and over tends to lead to decreased engagement with an ad, and at worst, overexposure can lead to a negative association with your brand. Industry best practices place the frequency cap at 3.

A/B test. This is best practice for all types of advertising, and will help you better measure your campaign's success and plan for future retargeting campaigns.

Burn pixel. Just as consumers don't want to see the same retargeted ad 50 times, they don't want to continue seeing ads after they have converted, such as making a purchase. An easy solution is to use a burn pixel, which untags viewers as recipients of your ad once they have made a purchase.



Ad Networks vs Ad Exchanges: 

Ad Networks

Ad networks formed in response to the explosion of publisher inventory during the Internet revolution.
In short, ad networks collect inventory from a range of publisher sites and sell it to advertisers at a price.
Advertisers generally don’t have time to sort through all the available inventory out there. Ad networks will do this for them, and present advertisers with select groupings of inventory that have been curated according to specific parameters the ad network chooses (or chooses on behalf of the advertiser).
Some ad networks offer specific audience segments (i.e. demographics, interests, behavior, etc.), while others will focus on pricing or scale.

Ad Exchanges

Ad exchanges are technology platforms that position ad inventory in an open digital marketplace for advertisers to peruse at their leisure.
Ad exchanges enable advertisers to gauge prices for ad impressions across multiple sites and purchase those that are most cost-effective.
Because ad exchanges integrate with other tools, such as a DSP, much of this ad buying is done instantaneously by automated computers. In this way, ad exchanges can provide transparency without sacrificing efficiency.

Ad Networks vs. Ad Exchanges

The most common metaphor used to compare ad networks to ad exchanges is the stock exchange, and I think it serves the purpose well.
In that scenario, ad networks are the private actors – or stock brokers – who offer select groupings of ad inventory that will satisfy a specific need. In contrast, ad exchanges act like the stock exchange itself, facilitating the buying and selling of inventory in an automated fashion on an open market.

– A Recap


  1. Ad networks offer specificity. Ad exchanges offer variety.
  2. Ad networks are companies. Ad exchanges are technology platforms.
  3. Ad networks keep pricing static. Ad exchanges base pricing on auctions.
  4. Ad networks take time to optimize campaigns. Ad exchanges allow campaign optimization on the fly.



Glossary
Ad Exchange
An ad exchange is a technology platform that functions primarily as a digital marketplace. It allows advertisers and publishers to buy and sell online ad space from various ad networks through real-time auctions. The payoff is efficiency and transparency. Ad exchanges enable advertisers to gauge prices for ad impressions across multiple sites and purchase those that are most cost-effective. All of this is done simultaneously, eliminating any lengthy ad-buying negotiations.
Ad Network
Ad networks are companies that gather ad space supply from publishers and sell it to advertisers, typically at a marked up price. In short, they act as middlemen who connect companies that create ads with websites with the space to display those ads.
Ad Server
An ad server is a web server that publishers use to store, manage, and deliver their ads to website visitors. Ad servers often employ advanced analytical tools, allowing publishers to use data to better understand and optimize their advertising model. For example, ad servers can count and track users, generating data-fueled reports for advertisers on the number of impressions their ads receive.
Ad Tag
An ad tag is code publishers place on websites in order to sell ad space. It consists of two parts: 1) a URL and 2) a piece of HTML or JavaScript code. Working together, these two parts first request content (ads or other ad tags) from the URL and then instruct the browser how to display the content.
API
An application programming interface (API) is a language format, written in code, which allows programs and applications to communicate with each other and their respective operating systems. The language creates a standard of rules and protocols which programmers use to develop software that doesn’t conflict. In the mobile ad tech sector, API-powered mobile devices offer greater visibility into a user’s lifestyle, delivering data that can create marketing opportunities and inform strategic decisions.
App
An app is simply an application. The term is specifically used to differentiate an application on a mobile device, such as a mobile game, from programs on a traditional desktop computer.
Attribution
Attribution is the process by which user interactions are identified and measured. It’s a way in which marketers garner a better understanding of how certain events lead users to a desired outcome, referred to as a conversion. Attribution quantifies an ad’s ability to influence a consumer’s purchasing decisions, providing marketers with a way to compare the effectiveness of various marketing campaigns.
Banner
A banner is any type of advertisement that acts as a “banner” displayed usually at the top or bottom or the webpage or app. Banner ads are still very popular today, and feature both text and graphics. 
Creative
Creative, specifically ad creative, is a file that houses the digitally formatted design and artwork for an advertisement. This file is rendered as a display ad on the publisher’s medium and can take the following formats: Image (GIF, PNG, JPEG), Flash File (SWF), HTML or JavaScript.
CPA
Cost-per-Action (sometimes known as Pay Per Action or PPA; also Cost Per Conversion) is an online and mobile advertising pricing model, where the advertiser pays for each specified action. For example, an action after an initial impression and click, like an install, form submit (e.g., contact request, newsletter sign up, registration etc.), double opt-in or in-app sale. Formula: CPA = Cost/Number of Actions
CPC
Cost-per-Click (CPC) is the price the advertiser pays a publisher every time a consumer clicks on the ad. The price is set by the advertiser. Formula: CPC = Cost/Number of Clicks
CPI
Specific to mobile applications, Cost-per-Install (CPI) is the price an advertiser pays whenever the consumer installs the advertised application. Formula: CPI = Cost/Number of Installs
CPM
Cost-per-Mille (CPM) is a pay structure designed to generate brand awareness. The advertiser pays the publisher for every 1000 times the advertisement is displayed to a consumer. Formula: CPM = Cost X 1000/Impressions
CTR
Click-through rate (CTR) is the ratio of clicks to ad impressions. This is the most commonly used metric to determine the success of an ad campaign. Formula: CTR = Number of Clicks/Impressions
DMP
A Data Management Platform (DMP) is a centralized digital warehouse where marketers, publishers, and other businesses can effectively store, manage and analyze large quantities of data.  DMPs are incredibly useful in marketing campaigns, enabling optimization through more effective ad targeting. 
DNT
Do Not Track (DNT) is specifically a HTTP header field that sends a signal to other websites, namely analytics companies, ad networks and social platforms, requesting them to disable any tracking of individual users. Despite the request, many sites still do not honor the DNT signal. There currently exists no standardized protocol for its enforcement.
DSP
A Demand Side Platform (DSP) is a centralized technology platform that enables automated ad buying from a range of publisher sites while simultaneously connecting with consumers through vertical and lateral targeting. It’s an all-in-one tool for advertisers, efficiently integrating the buying, delivering and tracking of ads through proper utilization of data. The result is campaign optimization. Marketers can manage and tailor both their bids and their data to more effectively reach their targeted audiences. There are a handful of good mobile DSPs out there. Ours is AdCast™.
eCPM
Effective Cost-per-Mille (eCPM) is a way to measure the value of a publisher’s inventory on a Cost-per-Mille (CPM) basis. eCPM is calculated by multiplying the number of clicks (CTR) by the CPC rate to  determine total revenue. That total is then divided by the number of blocks of 1,000 impressions delivered, giving the eCPM value. Formula: eCPM = (Total Spent/Impressions Delivered)X 1000
Fill Rate
The fill rate is the rate at which a publisher successfully displays an ad in relation to the number of times the ad was requested. Essentially, this rate evaluates the amount of wasted inventory space a publisher has.
GRP
Gross Rating Point (GRP) is a standard measure for the impact or exposure of an ad campaign. GRPs calculate reach multiplied by exposure frequency. For example, if an ad is exposed to 32% of a targeted audience and that exposure occurs a total of three times at the same 32% rate, then you have a GRP of 96. Because the GRP measures gross, it is therefore possible to have a number over 100.
Impression
An ad impression is the calculated instance of an ad being displayed to a human consumer. Impressions give marketers a broad understanding of how many people their brand is reaching.
Inventory
Ad inventory is the total amount of space a publisher has on their respective platform to display advertisements from advertisers. Ad inventory is sold to an advertiser at a price, often determined through an online bidding system. Specifically mobile ad inventory is often measured in impressions.
Mediation
Mobile ad mediation is a technology that allows publishers to maximize the revenue gained from selling impressions. The ad mediation platform ranks ad networks according to publisher priorities, enabling the publisher to quickly find and choose ad networks that provide the highest potential revenue for their inventory.
Programmatic Buying
Programmatic buying is automated ad buying. It allows advertisers and publishers to quickly buy and sell advertisements through computerized systems and without the need for human intervention.
ROI
Return on Investment (ROI) is a metric used to determine the benefits of an investment and compare that to the cost.
RTB
Real-time bidding (RTB) is the process by which ad inventory is bought and sold instantaneously through programmatic means. The auctions, which take place every time a web browser opens a website, sell ad space provided by publishers to the advertiser willing to pay the highest price. The entire process is facilitated by ad exchanges.
Rich Media
Rich media constitutes a kind of ad that will typically contain some form of video or user interaction engagement. Rich media allows advertisers to connect with and involve consumers on a deeper level, providing dynamic content and effects.
SDK
A software development kit (SDK) is a set of programming tools for developers and programmers to use for the creation of a wide range of applications for various software packages. In mobile tech, these tools are often made available to customers, offering an intuitive, easy-to-use programming kit to develop their own mobile apps. Once created, apps created from publishers and consumers alike can be published and sold over the popular app marketplaces.
SSP
A supply side platform (SSP) is a technology that allows publishers to maximize the revenue gained from selling their ad inventory. It’s an automated system that connects publishers to multiple ad networks and exchanges to facilitate the purchase of inventory. Publishers then can receive the best possible price as their inventory is exposed to the highest number of potential bidders possible.
Viewability
Was your ad seen by a human? If so, for how long? These are the tough questions that mobile viewability seeks to answer for advertisers and publishers alike. 

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